Privacy Policy
Last Updated: January 2025
1. Introduction
Digital Division Ltd (“we”, “us”, “our”, or “greenchilli2-gluck”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, process, and protect your information in accordance with the UK GDPR, EU GDPR (where applicable), the Data Protection Act 2018, and other relevant laws.
2. Data Controller
Digital Division Ltd is the Data Controller responsible for your personal data. Company Number: 09574591 Registered Address: 19 Albion Street, Hull, East Yorkshire, England, HU1 3TG.
3. Information We Collect
We may collect and process the following categories of personal data:
- Identity & Contact Data: Name, email address, date of birth (where applicable).
- Verification Data: Age and identity confirmation (for Tournament eligibility).
- Technical Data: IP address, device identifiers, browser type, usage logs.
- Cookie Data: Preferences, analytics, and tracking information.
- Leaderboard Participation: Your chosen screen name may appear publicly.
- Marketing Preferences: Consent choices for communications.
We do not collect or store financial data, payment information, or sensitive personal data.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Contract Performance: To provide access to Tournaments and maintain accounts.
- Legal Obligation: Compliance with identity verification and age restrictions.
- Legitimate Interests: Service improvement, fraud prevention, and security.
- Consent: For optional cookies and marketing communications.
5. How We Use Your Information
We use personal data to:
- Operate and maintain the Website
- Provide access to greenchilli2-gluck Tournaments
- Verify user eligibility and age
- Display leaderboard information
- Improve functionality and user experience
- Prevent fraud, abuse, and unauthorised access
- Comply with legal and regulatory obligations
6. Data Sharing and Disclosure
We do not sell personal data. We may share limited data with:
- Verification Partners: Age/identity validation services.
- Cloud & Security Providers: Hosting, storage, and protection services.
- Affiliate Partners: Aggregated, anonymised performance statistics only.
- Regulators: When legally required.
All third parties are GDPR-compliant and process data strictly under our instructions.
7. Your Rights Under GDPR
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data (“right to be forgotten”)
- Restrict processing
- Object to processing based on legitimate interest
- Portability – receive your data in machine-readable format
- Withdraw Consent at any time
Contact us through the methods listed on our Contact page to exercise these rights.
8. Data Retention
We retain your personal data only as long as necessary for legal or business purposes. Technical and analytics data is typically retained for up to 12 months before deletion or anonymisation.
9. Data Security
We take appropriate measures to protect your data, including:
- Encryption (SSL/HTTPS)
- Secure cloud infrastructure
- Access controls and authentication requirements
- Routine security audits
10. Cookies and Tracking
We use cookies for essential operation, analytics, and user preferences. Full details are available in our Cookie Policy. You may adjust your cookie settings through your browser.
11. Children's Privacy
Our Website and Tournaments are not intended for individuals under 18 (or legal age in your jurisdiction). If we become aware that we have collected data from a minor, it will be deleted immediately.
12. International Data Transfers
If your data is transferred outside the UK/EU, we ensure GDPR compliance through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Other lawful safeguards
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes. Continued use of the Website indicates acceptance of the updated version.
14. Contact and Complaints
If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us via our Contact page.
You may also file a complaint with the UK Information Commissioner’s Office (ICO) or your local EU data protection authority.